FAQs
Frequently Asked Questions
Answers to the most common questions from clients, partners, and vessel operators. Can't find what you need? Contact us directly.
Storage bookings are handled by our Commercial Department. Submit an enquiry via this contact form selecting "Storage" as the service, or email commercial@galenamarineterminal.com. Our team will respond with a capacity availability assessment and term sheet within 48 hours.
Our deep-water jetty accommodates vessels from Handysize (25,000 DWT) up to VLCC class (up to 330,000 DWT). Our offshore Single Point Mooring (SPM) handles ULCC-class crude export vessels. Draft and LOA constraints are in our Port Information document — contact our Operations team for details.
Yes. We facilitate access for accredited independent inspection companies and can recommend certified cargo surveyors at Apapa Port. Custody transfer measurements use our certified fiscal metering systems with joint witness procedures available for all parties.
We store Bonny Light, Forcados, Brass River and other West African crude grades, plus refined products including AGO, PMS, DPK, and Jet A-1. LPG storage is available case-by-case. Contact our commercial team for specific grade compatibility assessments.
Our standard tariff schedule is available on request under NDA for qualified counterparties. Email commercial@galenamarineterminal.com with your company registration details and our team will respond with the appropriate documentation and commercial terms within two business days.
All contractors must complete our pre-qualification process before site access is granted. Visitors require prior appointment, valid ID, and a site induction. PPE — including safety boots, hi-vis vest, and hard hat — is mandatory throughout the terminal. Contact our HSSE department for the full pre-qualification pack.